How to order
Any purchase must be paid in full prior to leaving our premises.
All sales are final unless stated otherwise.
All prices are in US dollars.
No state sales tax outside of New York.
Custom work requires a deposit, in most cases 50% of the total. The deposit is not refundable under any circumstances.
A full payment is required for:
- Custom made wedding bands
- Custom work involving simulants, semi-precious, treated, low grade or unusual stones
- Custom work involving conceptual, unusual and artistic designs
A payment must be received within one business day of the Purchase Order issue. The terms of sale will be honored for one business day unless an agreement to extend the terms is reached. An oral or written notification is required in order to get the extension.
The point of sale
A sale takes place once the verbal agreement is reached and the Purchase Order is created.
A client who failed to follow through on the agreed-upon purchase by signing the PO and making a payment will be blacklisted and refused any work or purchases in the future.
- Any loose gemstone purchased from us must be set into a piece of jewelry, subject to additional charge.
- All questions regarding stock availability, return policy, costs, and availability must be asked prior to proceeding with a purchase.
- Leon Mege, Inc. makes no explicit assurances or guarantees in regards to the finished item's appraised or market value.
- Leon Mege cannot be held liable for any accidental errors/typos, obsolete, outdated or incorrect information on our website.
A Purchase Order (PO) is a binding sales contract describing all costs, terms, and conditions of the sale. The PO constitutes the acceptance of the terms by both parties.
A Work Order is a supplement to the PO. It is drafted, if necessary, in order to clarify the technical specifications of the design. A Purchase Order will supersede a Work Order, regardless of the order in which they were drafted.
Once the PO is signed it becomes a mutually binding agreement that cannot be revised or canceled under any circumstances.
The execution of every aspect of the design must be left to Leon Megé’s sole discretion as an artist, except the specifications explicitly described in the Purchase Order.
The production officially starts on the day the PO is signed.
Due to the unpredictable nature of custom work, a deadline cannot be guaranteed. Leon Mege is not responsible for any monetary loss to the client due to a completion delay.
The balance payment must be cleared by our bank prior to shipment.
Failure to pay the balance in full within 30 days of the final notification will result in a 5% interest compounded monthly added to the total.
Failure to pay the balance within 3 months from the day of the initial purchase will result in the complete forfeiture of the deposit.
Failure to settle the balance within 6 months will trigger a legal action without further notice.
A customer who abandons the project is still responsible for the full amount regardless of the stage of completion the project is in.
We will not accept any returns on discounted items. Any price reductions made prior to sale will make the sale final.
Any discount applied to the purchase price makes the sale final and the discounted item cannot be returned.
Stock items purchased at the list price can be returned for a full refund (minus shipping or any wire/credit card fees) within a time period stated on the invoice. It is the client's responsibility to inquire and understand the terms of sale prior to making the purchase.
- Custom work cannot be returned unless it qualifies for the Tranquility Program which must be stated on the invoice.
- Personalized, specially fitted, custom sized or engraved items cannot be returned.
We offer a complimentary free shipping within the Continental US with a complete purchase. Custom work with client's own stones, repairs and trade-ins do not qualify for a free shipping. Items delivered within the state of New York are subject to 8.875% sales tax.
The customer has the right to examine the goods upon reception and has 10 days in which to notify Leon Mege Inc. of any claim for damages based on the condition, grade, or quality of the goods.
Such notice must specify in detail the particulars of the claim. Failure to provide such notice within the requisite time period constitutes irrevocable acceptance of the goods.
In no event shall Leon Megé Inc. be liable for any indirect, special, incidental, or consequential damages arising out of a customer's purchase or use of any product or service, even if Leon Megé Inc. has advance notice of the possibility of such damages.
Because of their intended usage, Leon Megé Inc. makes no warranties whatsoever, expressed or implied, written or oral, to purchasers of their products regarding performance, safety, fit, merchantability, or length of service.
Purchasers are responsible for the selection of proper goods. They must rely on their own skills or judgment that such goods are suitable for purchaser's application.
Under the United States Copyright Act of 1976, Leon Megé Inc. retains all rights to all patterns, concepts, engineering techniques and processes, designs, directions, drawings, models, prototypes, computer data, et al unless specifically released in writing.
They are held to Leon Megé, Inc. rights conventions of National Patent, Trademark and Copyright laws and are the property of Leon Mege, Inc. Leon Mege work is guaranteed for life.
Proper care must be exercised by the consumer to display, handle, wear, store and clean the jewelry. Any damages caused by everyday wear and tear are not covered by the manufacturer's warranty.